SmallBizGenius Analysis
Shopnewrepublic faces criticism for significant shipping delays and poor customer service. Customers report orders not being shipped for weeks, coupled with unresponsive or unhelpful automated responses.
Category Breakdown
Scores based on analysis of 4 recent reviews
Shipping & Delivery
1.0/10Reviewers consistently report extremely long shipping delays, with orders not being shipped even after several weeks. One reviewer mentioned waiting 33 days without any progress on their order, while another paid for express shipping but received the package late.
4 reviews mention thisCustomer Service
1.5/10Customers express significant dissatisfaction with the lack of responsiveness and helpfulness from customer service. Reviewers describe receiving only automated replies or being completely ignored after sending multiple follow-up emails.
4 reviews mention thisPros & Cons
Common Complaints
"Im waiting for my order to ship for 33 days and they still didnt even pacgkage my order"
"After waiting weeks, I have sent multiple follow-up emails and have received no reply at all."
Common Questions About Shopnewrepublic
Answers derived from customer review patterns
Is Shopnewrepublic legit and trustworthy?
Based on the limited reviews, there are serious concerns about Shopnewrepublic's trustworthiness. All four reviews highlight significant issues with order fulfillment and customer service, with customers reporting long delays and a lack of communication. Some reviewers even express concerns that the company might be a scam due to the lack of progress on their orders and the absence of helpful support. Until these issues are addressed, it's difficult to recommend Shopnewrepublic as a reliable vendor.
Based on 4 reviewsDoes Shopnewrepublic have good customer service?
The available reviews paint a very negative picture of Shopnewrepublic's customer service. Customers report receiving only automated responses or being completely ignored when they try to follow up on their orders. The lack of personalized support and the inability to get timely updates on shipping issues are major points of concern for reviewers. This suggests that Shopnewrepublic's customer service is currently inadequate and unreliable.
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